Public Charging Problems Log

Discussion of the location and operation of public EV charging infrastructure in Scotland
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Re: Public Charging Problems Log

Postby membership » Wed Jun 12, 2019 9:35 pm

There has been a known issue with the iPace on the eVolt compact Rapids, due to a non-compliant implementation of the CCS protocol on the iPace. This has supposedly been fixed by Jaguar, possibly OTA. High Volt issues isn't one that we recall hearing about. @vonredbeard may have answers.....
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Re: Public Charging Problems Log

Postby VonRedbeard » Wed Jun 12, 2019 10:10 pm

Evening all.

Jaguar built a car which s not compatible with the CCS control board on our older chargers. We have tested extensively with them in Barcelona, looking at firmware changes and so on, but to no avail. Newer CCS boards do work though, and some older charge points have had these fitted in the course of maintenance over the years. All newer 'Raption' models are unaffected.

The reason for the incompatibility is due to the pulse width modulation signals as far as I'm aware. Basically the car isn't saying the right things to the post at the right time, so the communication handshake cannot be completed. Jaguar have pushed the CCS protocols to presumably lessen the time it takes for a handshake, but the older CCS control boards - developed around the time the format became common - do not like this. They follow the CCS protocols rigidly. Newer boards from different manufacturers have a little more leeway.

This is a worldwide issue that we're taking seriously in conjunction with the charge manufacturer. Circontrol have compact rapids everywhere around the globe, and by all accounts the I-Pace is selling well, so it's a problem that will become more prevalent. I have already seen and heard examples of people rejecting I-Paces though due to the CCS failures.

So what's next? Well, Jaguar either need to change their software/firmware to accommodate existing infrastructure, or someone needs to pay for every CCS control board on every affected charger to be replaced. The former option is clearly the most practical and realistic, but I'm not sure Jaguar are willing to take those steps as some communications I've seen appear to deflect the responsibility to the charger manufacturer.

It's like building a new high speed train with wheels set an inch too far apart and expecting Network Rail to modify all the track to accommodate it...

Affected rapids WILL still charge on AC, but you may be there a while.
Bob Murphy
eVolt Business Development Manager (Scotland)


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NB. All views my own & not those of my employer

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Re: Public Charging Problems Log

Postby MickH » Fri Jun 14, 2019 11:39 am

Unfortunately I tried the new chargers at Skiach Services on the A9 which I think are the new Raption chargers and had the same problem. I was going in to have the regen recall done at Parks Inverness so while I was there asked them to check the DC charging and it charged no problem on their 50kW charger. Not received anything OTA yet so lets hope Jaguar come up with something soon as I know there are many disgruntled owners.

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Re: Public Charging Problems Log - Eskbank ScotRail charger

Postby cannygirl49 » Sat Dec 14, 2019 9:21 am

This is currently out of Service. Is this a temporary blip?

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Re: Public Charging Problems Log

Postby Neil » Tue Dec 17, 2019 10:11 pm

Not sure, the ScotRail chargers are a bit of a challenge, on and off due to unspecified problems with some of the installations.
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Re: Public Charging Problems Log

Postby ScotstounPele » Sun Jan 05, 2020 7:08 pm

I know of a chap from near Inverness who has just bought a MG ZS EV which uses CCS. He is absolutely raging having had a tricky journey up the "electric" A9 due to CCS trouble in Aviemore and Tomatin on the way back from the dealership and ending up on a flatbed. He is looking into his options around returning the car to the dealership.

While old hands may say "if you'd just stopped at Pitlochry it would have been fine", this is just one example of how CCS issues are affecting EV uptake.

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